Last updated : Oct 22,
2020
AIXBIT and its affiliated
companies (Company or "We") are dedicated to providing
users with the highest level of transparency and control over the use of their
data. In order for us to provide you with our services we are required to
collect and process certain personal information about you and your activity.
By entrusting us with your
information, we would like to assure you of our commitment to keep such
information private. We have taken measurable steps to protect the
confidentiality, security and integrity of this Information. We encourage you
to review the following information carefully.
In this policy you can read about:
How do
we receive data about you?
How do
we use the data we collect?
With
whom do we share your Personal Data?
Your
California Privacy Rights
Processing of your Personal
Data (meaning any information which may potentially allow your
identification with reasonable means) is necessary for the performance of our
contractual obligations towards you and providing you with our services and the
operation of our website (hereinafter the Services and Website),
to protect our legitimate interests and for compliance with legal and
regulatory obligations to which we are subject.
When you use our Service, you
consent to the collection, storage, use, disclosure and other uses of your
Personal Data as described in this Privacy Policy.
We receive your Personal Data
from various sources:
1. Registration
data - When you voluntarily provide us your personal details in order to create
an account or register to our Services (for example, your name and email
address);
2. When
you communicate with us - For example when you send us an email, we collect the
Personal Data you provided us with.
3. Technical
data - When operating our services, we use various technological tracking tools
to collect data regarding your use of the Website. Along with our partners, we
may use tracking technologies such as cookies, JavaScript, beacons and Local
Storage, which are used to store content data and preferences. You can learn
more about the tracking tools we use by reading the Tracking Technologies
section below.
4. Third party
data
We also collect
information about you from third party sources such as: suppliers that help us
prevent money laundering and fraud; marketing agencies; identity verification
services; and analytics providers.
-
The categories of
information that we collect about you from other sources are:
-
where permissible under
applicable law, personal details (e.g. name, date of birth);
-
contact details (e.g.
phone number, email address, postal address or mobile number); and
-
employer name.
Please
note that we may be required by law to collect and use certain personal
information about you. And we may need to collect and use personal information
to enter into or fulfil a contract with you. Failure to provide this
information may prevent or delay the fulfilment of our obligations in these
circumstances.
Personal
Data
In
the course of using the Service, we may ask you to provide us with certain
Personal Data to provide and improve the Service, to contact or identify you,
to enable you to access certain parts of the Website, and as otherwise
indicated in this Policy. We collect the following Personal Data about you:
Registration
data your name, address, your email address, your age range and payment
details.
When
using our Services our webserver will collect your
IP-address and UID.
Information
from third parties in order to provide our Service, we may receive
Personal Data from our business partners. This may include Personal Data such
as your contact details (name, phone, email) as well as details pertaining to
your company, your job, your activities and publications.
Data
Provided Voluntarily By User in order to
improve our services and develop additional tools and services you may provide
us additional information such as income, profession, investment risk
tolerance, investment horizon preference, etc...
Non-Personal
Data
We
also collect data about the use of our Service and the characteristics and
activities of users, in order to operate it and improve it. We may collect the
following non-Personal Data:
Technical
data
this category includes data such as website visits, the browser you are using
and its display settings, your operating system, device type, session
start/stop time, time zone, network connection type (e.g., Wi-Fi, cellular),
cookie data and your general location (city and country).
Data
from third parties this category includes data we receive from our
business partners. This may include pseudonymous advertiser identifiers that
some Advertisers or other third party ad platforms
choose to share with us. This data is also used to enhance data points about a
particular unique browser or device.
If
we combine Personal Data with non-Personal Data, the combined data will be
treated as Personal Data. Further Personal Data will only be stored and
processed if you voluntarily provide it to us, e.g. through a contact form.
When you visit or access our
Services we use (and authorize 3rd parties to use) pixels, cookies,
events and other technologies. Those allow us to automatically collect data
about you, your device and your online behavior, in order to enhance your
navigation in our Services, improve our Websites performance, perform analytics
and customize your experience on it. In addition, we may merge data we have
with data collected through these tracking technologies with data we may obtain
from other sources and, as a result, such data may become Personal Data.
We also use a tool called
Google Analytics to collect data about your use of the Services. Google
Analytics collects data such as how often Users access the Services, what pages
they visit when they do so, etc. We use the data we get from Google Analytics
only to improve our Services. Google Analytics collects the IP address assigned
to you on the date you visit, rather than your name or other identifying data.
We do not combine the data collected through the use of Google Analytics with
personally identifiable data. Googles ability to use and share data collected
by Google Analytics about your visits to our Services is restricted by
the Google Analytics Terms of Use and
the Google
Privacy Policy .
Managing your cookie settings and opting
out of 3rd party cookies
There are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively.
●
Turning off cookies via your web browser
Most web browsers will provide
you with some general data about cookies, enable you to see what cookies are
stored on your device, allow you to delete them all or on an individual basis,
and enable you to block or allow cookies for all websites or individually
selected websites. You can also normally turn off third party cookies
separately. Please note that the settings offered by a browser or device often
only apply to that particular browser or device.
● Data about cookies is usually found in the "Help" section of the web browser. Below are some links to some commonly used web browsers:
o Opera
For other browsers, please consult the documentation that your browser manufacturer provides.
● Turning off third
party cookies
You can turn off certain third party
targeting/advertising cookies by visiting the following link: Network
Advertising Initiative .
● Other helpful
resources
To learn more
about advertisers use of cookies the following links may be helpful:
o European
Interactive Digital Advertising Alliance (EU)
o Internet Advertising Bureau (US)
o Internet Advertising Bureau (EU)
Provision
of service
- for
the provision and improvement of our Services, including for support and to
respond to your queries.
Service
announcements
- we will use your Personal Data to communicate
with you and to keep you informed of our latest updates to our Services and
offer you service offers.
Marketing
and advertising purposes
-We may use your Personal Data in the following
ways: we may send you promotional material concerning our Services, or our
partners' services, which we believe might interest you; we may also display
certain adverts on our site, which we believe will be relevant for you.
Furthermore, by subscribing to our newsletter you will receive tips and
announcements straight to your email account. We make our best efforts to make
sure you see only relevant ads and receive relevant communications from us,
including but not limited to, by building an automated profile based on your
Personal Data . You may however choose not to receive
our promotional or marketing emails (all or any part thereof) by clicking on
the unsubscribe link in the emails that you receive from us. Please note that
even if you unsubscribe from our newsletter, we may continue to send you
service-related updates and notifications, or reply to
your queries and feedback you provide us. You may also object to the use of
your Personal Data for advertising purposes by disabling your cookies, as
described in the tracking technologies section above.
o Opt-out
of receiving marketing materials - If you do not want us
to use or share your Personal Data for marketing purposes, you may opt-out in
accordance with this "Opt-out" section. Please note that even if you
opt-out, we may still use and share your Personal Data with third parties for
non-marketing purposes (for example to fulfill your requests, communicate with
you and respond to your inquiries, etc.). In such cases, the companies with
whom we share your Personal Data are authorized to use your Personal Data only
as necessary to provide these non-marketing services.
Analytics,
surveys and research
- from time to time, we may conduct surveys or test features, and analyze the
data we have to develop, evaluate and improve these features, all in order to
improve our Services and think of new and exciting features for our users.
Protecting
our interests
- we may
use your Personal Data when we believe its necessary
in order to take precautions against liabilities, investigate and defend
ourselves against any third party claims or allegations, investigate and
protect ourselves from fraud, protect the security or integrity of our services
and protect the rights and property of AIXBIT, its
users and/or partners.
Enforcing
of policies
- we may use your Personal Data in order to
enforce our policies, including but limited to our Terms .
Compliance
with legal and regulatory requirements - we
may use your Personal Data to investigate violations ,
and as required by law, regulation or other governmental authority, or to
comply with a subpoena or similar legal process.
Analytical
tools and services
- we may use anonymized data such as holdings
in portfolios to extract, aggregated, non-identifiable, high level statistics
(such as average sector distribution, popular stocks, etc�� ) for the purpose of providing the Service and sharing
with third parties. We may use un-identifiable personal data provided
voluntarily by the user (such as age, profession, country of residence, income,
etc.) for the purpose of providing the Service and redistributing to third
parties. For the avoidance of doubt, any information shared with third parties
will be completely anonymized and non-identifiable.
Analytical
tools and services
- we may use anonymized data such as holdings
in portfolios to extract, aggregated, non-identifiable, high level statistics
(such as average sector distribution, popular stocks, etc�� ) for the purpose of providing the Service and sharing
with third parties. We may use un-identifiable personal data provided
voluntarily by the user (such as age, profession, country of residence, income,
etc.) for the purpose of providing the Service and redistributing to third
parties. For the avoidance of doubt, any information shared with third parties
will be completely anonymized and non-identifiable.
Internal
concerned parties
- we share your data with companies in our
group, as well as our employees, in order to provide you with our services.
Business
partners -
we share your data with business partners, such as storage and analytics
providers who help us provide you with our service. These
third parties may have access to your Personal Data so that they may perform
these tasks on our behalf, but they are obligated to comply with this Privacy
Policy and may not use your Personal Data for any other purpose.
Compliance
with laws and law enforcement entities - we cooperate
with government and law enforcement officials and private parties to enforce
and comply with the law. We will disclose any data about you to government or
law enforcement officials or private parties as we, in our sole discretion,
believe necessary or appropriate to respond to claims and legal process
(including but not limited to subpoenas), to protect our or a third party's
property and rights, to protect the safety of the public or any person, or to
prevent or stop any activity we may consider to be, or to pose a risk of being,
illegal, unethical, inappropriate or legally actionable. We also may be
required to disclose an individuals Personal Data in
response to a lawful request by public authorities, including meeting national
security or law enforcement requirements.
Merger
and acquisitions we may
share your data if we enter into a business transaction such as a merger,
acquisition, reorganization, bankruptcy, or sale of some or all of our assets.
Any party that acquires our assets as part of such a transaction may continue
to use your data in accordance with the terms of this Privacy Policy.
Some
of the processing we conduct will involve making decisions about you based on
automated processing of your Personal Data. For example, we may conduct
profiling activities to select personalized offers or recommendations for you
based on your use of the Services or browsing history. If you are in the EU,
where these decisions are based solely on our automated processing of your Personal
Data (e.g., not subject to human review), these types of decisions will not
have legal or similar effects on you, but you can still contact us for further
information and to object to this use of your personal information.
Under
EU privacy law, we must have a legal basis to process Personal Data. In most
cases the legal bases for our processing, under EU law, will be one of the
following:
a. to fulfil
our contractual obligations to you, for example to provide the Services or to
ensure that invoices are paid correctly;
b. to comply
with our legal and/or regulatory obligations, for example obtaining proof of
your identity to enable us to meet our anti-money laundering obligations;
and/or
c. to meet our
legitimate interests, for example to: understand how you use the Services and
to enable us to use this knowledge to improve our products and services and to
develop new ones; to communicate with you about the products and services that
you use or we offer; maintain our accounts and records; to assess patterns of
use; and to plan and evaluate our marketing and business development programs.
When we process Personal Data to meet our legitimate interests, we put in
place, when needed, safeguards designed to protect your privacy interests,
freedoms, and rights under applicable laws.
d. We may
obtain your consent to collect and use certain types of Personal Data when we
are required to do so by law (for example, in relation to some direct marketing
activities, our use of cookies and tracking technologies or when we process
sensitive personal information). If we ask for your consent to process your
Personal Data, you may withdraw your consent at any time by contacting us using
the details at the end of this Privacy Policy.
e. We may
anonymize your Personal Data and use it for other purposes. For example, we may
prepare aggregated reports about how users interact with the Services for
research.
For
additional terms applicable to users in the EEA, please click
here . Please note some data recipients may be located
outside the EEA. In such cases we will transfer data of EEA Users only to such
countries as approved by the European Commission as providing adequate level of
data protection, or enter into legal agreements
ensuring an adequate level of data protection.
We have implemented
administrative, technical, and physical safeguards to help prevent unauthorized
access, use, or disclosure of your Personal Data. Your data is stored on secure
servers and isnt publicly available. We limit access
of your data only to those employees or partners on a need to know basis, in
order to enable the carrying out of the agreement between us.
While we seek to protect your
data to ensure that it is kept confidential, we cannot absolutely guarantee its
security. You need to help us prevent unauthorized access to your account by
protecting your password appropriately and limiting access to your account. You
will be solely responsible for keeping your password confidential and for all
use of your password and your account, including any unauthorized use. You
should also be aware that there is always some risk involved in transmitting
data over the internet. While we strive to protect your Personal Data, we
cannot ensure or warrant the security and privacy of your Personal Data or
other content you transmit using the service, and you do so at your own risk.
We will retain your Personal
Data for as long as necessary to provide our services, and as necessary to
comply with our legal obligations, resolve disputes, and enforce our policies.
Retention periods will be determined taking into account the type of data that
is collected and the purpose for which it is collected, bearing in mind the
requirements applicable to the situation and the need to destroy outdated,
unused data at the earliest reasonable time. Under applicable regulations, we
will keep records containing client personal data, trading data, account
opening documents, communications and anything else as required by applicable
laws and regulations.
We have put in place certain
safeguards to help prevent unauthorized access and maintain data security with
respect to your Personal Data. Despite these protections, however, we cannot
guarantee that your data will be 100% secure. You should take measures to
protect your Personal Data.
Your online access to your
Personal Data may be protected with a password you select. We will never ask
you for your password in any unsolicited communication (such as letters, phone
calls or email messages). You have an obligation to keep your user ID, password
and personal information secure. As part of maintaining this obligation we
recommend you do the following:
a.
Keep your user ID and password confidential;
b.
Utilize a unique password and change it frequently;
c.
Make sure others are not watching you enter your user ID and/or password on
your keyboard when using protected elements of the Services; and
d.
Do not leave your computer unattended while logged onto protected elements of
the Services. After you finished accessing your information, exit the protected
area.
If you wish to exercise any of
the aforementioned rights, or receive more information, please contact us using
the details provided below:
AIXBIT
Email: support@aixbit.com
1202 312, Suyeong-ro,
Nam-gu, Busan, Republic of Korea
We understand the importance
of protecting childrens privacy, especially in an
online environment. The Site and Services are not designed for or directed at
children under the age of 18 years old (Minors). We do not knowingly
collect Personal Data from Minors. If a parent or guardian becomes aware that
his or her child has provided us with Personal Data, he or she should contact
us using the details provided above.
This Privacy Policy is subject to changes
from time to time, in our sole discretion. The most current version will always
be posted on our website (as reflected in the "Last Updated"
heading). You are advised to check for updates regularly. By continuing to
access or use our Services after any revisions become effective, you agree to
be bound by the updated Privacy Policy.
Under California's "Shine the
Light" law, California residents who provide personal information in
obtaining products or services for personal, family or household use are
entitled to request and obtain from us once a calendar year information about
the customer information we shared, if any, with other businesses for their own
direct marketing uses. If applicable, this information would include the
categories of customer information and the names and addresses of those
businesses with which we shared customer information for the immediately prior
calendar year (e.g. requests made in 2008 will receive information regarding
2007 sharing activities).
To obtain this information, please send an email message to support@aixbit.com with "Request for California Privacy Information" on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response.
Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.